© 2019 Hashtag Leatherworks

#ContactUs

#Shipping

  • Hashtag Leatherworks provides free shipping via USPS within the Contiguous United States. For other shipping options please contact us at hashtagleatherworks@gmail.com .

  • While Hashtag Leatherworks strives to maintain its 10 business day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)  Products are handmade and often customized and we will get your products out as soon as possible. Handcrafted means quality and we work hard to bring you both fast shipping and quality products.

  • Hashtag Leatherworks will ship to any physical address in the United States. Hashtag Leatherworks will not ship to P.O. Boxes and may ship outside of the US if contacted by email first.

  • Hashtag Leatherworks' carrier is USPS and all shipping will be competed through them unless otherwise specified.  All build and ship times are counted in business days only and correspond with those of USPS our preferred carrier. Hashtag Leatherworks honors all holidays honored by our preferred carrier and follows an M-F work week.

#ReturnPolicy

  • The customer may be allowed to return product within 15 business days of original purchase date, depending upon Hashtag Leatherworks stock levels of said product at the time of return.

  • Product must be in original packaging, including all parts and all accessories.

  • Product must be unused and in original condition.

  • RETURN SHIPPING COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER.

  • Upon receipt of product, Hashtag Leatherworks shipping personnel will review and inspect to ensure no visible damages, defects, or alterations (cut). If found, customer will be notified and must decide if said product needs to be shipped back to customer (at their expense) or discarded. Written authorization must be provided to discard (email is sufficient).

  • Credit will be refunded/applied via Paypal.

  • Hashtag Leatherworks reserves the right to assess the condition and age of returned product prior to authorizing a credit. This may result in a credit being denied.

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